Privacy and Security

Privacy Policy

Last updated: December 29, 2025

Data Protection

Your data is encrypted and secure

No Data Selling

We never sell your personal info

Transparency

Clear about what we collect

Your Control

Manage or delete your data anytime

Introduction

Welcome to EarnBack ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cashback and rewards platform.

By using EarnBack, you agree to the collection and use of information in accordance with this policy. We encourage you to read this policy carefully to understand our practices.

Information We Collect

Personal Information

  • Name and email address (via Google sign-in)
  • Profile picture (from your Google account)
  • Payment information (PayPal email for withdrawals)
  • Referral codes and referral relationships

Usage Information

  • Shopping activity and cashback transactions
  • Clicks on affiliate links and merchant visits
  • Device information and browser type
  • IP address and general location

How We Use Your Information

We use the collected information for:

  • Processing your cashback rewards and withdrawals
  • Tracking your purchases to ensure you receive cashback
  • Managing your account and providing customer support
  • Sending important updates about your earnings
  • Improving our services and user experience
  • Preventing fraud and ensuring platform security
  • Complying with legal obligations

Cookies & Tracking

We use cookies and similar tracking technologies to track affiliate clicks and ensure you receive proper cashback credit. These cookies are essential for our service to function correctly and attribute your purchases to your account.

Essential Cookies: Required for cashback tracking and cannot be disabled while using our service.

Data Sharing & Disclosure

We do not sell your personal information. We may share data with:

  • Affiliate networks (Commission Factory) to track and verify purchases
  • Payment processors (PayPal) to process withdrawals
  • Authentication providers (Google) for secure sign-in
  • Legal authorities when required by law

Data Security

We implement industry-standard security measures to protect your personal information:

  • HTTPS encryption for all data transmission
  • Secure authentication via Google OAuth
  • Regular security audits and monitoring
  • Limited access to personal data on a need-to-know basis

Your Rights

You have the right to:

  • Access your personal data we hold
  • Request correction of inaccurate data
  • Request deletion of your account and data
  • Export your data in a portable format
  • Opt-out of marketing communications
  • Lodge a complaint with a data protection authority

Account & Data Deletion

You may request deletion of your account and personal data at any time by contacting us at the email below. Upon request, we will delete your personal information within 30 days, except for data we are legally required to retain.

Please note that pending cashback and transaction history may be retained for legal and accounting purposes for up to 7 years.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@earnback.com.au

We typically respond within 48 hours